From an article by Bob Burney:
For most of a generation evangelicals have been romanced by the “seeker sensitive” movement spawned by Willow Creek Community Church in Chicago. The guru of this movement is Bill Hybels. He and others have been telling us for decades to throw out everything we have previously thought and been taught about church growth and replace it with a new paradigm, a new way to do ministry.
Perhaps inadvertently, with this “new wave” of ministry came a de-emphasis on taking personal responsibility for Bible study combined with an emphasis on felt-needs based “programs” and slick marketing. . . .
Willlow Creek has released the results of a multi-year study on the effectiveness of their programs and philosophy of ministry. The study’s findings are in a new book titled Reveal: Where Are You?, co-authored by Cally Parkinson and Greg Hawkins, executive pastor of Willow Creek Community Church. Hybels himself called the findings “earth shaking,” “ground breaking” and “mind blowing.” And no wonder: it seems that the “experts” were wrong.
The report reveals that most of what they have been doing for these many years and what they have taught millions of others to do is not producing solid disciples of Jesus Christ. Numbers yes, but not disciples. It gets worse. Hybels laments:
Some of the stuff that we have put millions of dollars into thinking it would really help our people grow and develop spiritually, when the data actually came back it wasn’t helping people that much. Other things that we didn’t put that much money into and didn’t put much staff against is stuff our people are crying out for. . . . We made a mistake. What we should have done when people crossed the line of faith and become Christians, we should have started telling people and teaching people that they have to take responsibility to become ‘self feeders.’ We should have gotten people, taught people, how to read their bible between services, how to do the spiritual practices much more aggressively on their own.
Hybels' reactions can be seen in a video.